Cancellation & Refund
- Candidate have until the Third Tuesday of the Month to submit their cancellation and refund request via email by 11:59pm CST to firstname.lastname@example.org for a full refund.
- No refunds will be allowed after the Third Tuesday of the Month (11:59pm CST) cut off.
- If an act of god or family emergency happens during the month of the IT Fundamentals Lab online course, the candidate must email email@example.com within 48 hours of special circumstance in order to place a pause on your course without any penalties.
- This request must be made before the training course (month long) deadline expires.
Other Terms and Conditions
- Online training courses may not be transferred to another candidate.
- Candidates have one month to complete the IT Fundamentals Lab online course.
- If the candidate does not complete the online course within a month, they are not eligible to move on to the next step within the apprenticeship application process.
- The candidate must wait one month before being able to register for IT Fundamentals Lab at a reduced cost of $75 for a second chance to be able to move on within the apprenticeship application process.
- The candidate has up to 6 months from original IT Fundamentals Lab registration date to be eligible for the reduced cost of $75 to retake the online course. After 6 months, they must pay the full price of $100 to retake the IT Fundamentals Lab.